RETURN & REFUND POLICY

RETURNS & REFUNDS

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund, Return or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and there should be a valid reason to return an item. We have the right to refuse acceptance to an item return depending on the reason.

Food & Toiletries are exempt from being returned

REFUNDS (IF APPLICABLE)

Refund will be provided only for fault/defective products and the product which does not match with the ordered product

SALE ITEMS

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded/return or exchanged

FOR ALL RETURNS/EXCHANGE & REFUND, BOTH WAY COURIER CHARGES WILL BE APPLICABLE EVEN IF COURIER CHARGES WAS NOT CHARGED DURING THE PURCHASE

FOR CREDIT CARD AND DEBIT CARD PAYMENTS

Please note that refunds can only be made back to the card used to make the payment. Please check your statement after 7 to 10 working days to find your refund.
A 3% + 150/- Processing charge will be deducted from online payment refunds, if the product was not at our fault.